HT DrinksHT Drinks HT Award 2018 HT Award 2020

Join us today and start saving BIG!  0208 963 3130
Your Basket 0 item

You have no items in your shopping cart.

HT Drinks Ltd. Returns Policy

HT Drinks Ltd. complies with all UK laws. All products sold and delivered by HT Drinks Ltd. are checked prior to packing for any damages or defects. No damaged or defective items are sent out to you without prior notification. If you have received a damaged, defective, incorrect or unwanted product follow the procedures below.


In the event of receiving a damaged product, if the product is broken or has leaked, you can refuse to accept it. Subsequently, if you open the delivery and find that a product is damaged or has leaked then you will need to provide evidence in the form of photographs. Members must provide evidence within 24 hours of receiving the product/delivery. After which period the product will become ineligible for a refund.

Members will need to contact and send evidence to who will assist in resolving the matter. You will be advised by our buying team to dispose of the product(s) safely.


Our members have seven days after receiving any product(s) to return an unwanted product back to HT Drinks Ltd. providing it remains in perfect condition. You will need to contact us at to make arrangements.

Members are responsible for:

•   Not opening the container or removing any seals as part of the container.
•   Keep in tact any accessory or details associated to the container.
•   Contacting info@htdrinks to resolve.
•   Where necessary, re-pack all containers as they were received.
•   All postage and shipping costs.

If the unwanted or incorrect product received by HT Drinks Ltd. is of a satisfactory condition or the product you received is incorrect then HT Drinks Ltd. will, by your request:

•   Issue a full refund excluding all original delivery charges paid, unless you received an incorrect item.
•   Issue a credit note (there is no validity period).
•   Send out the correct or a replacement product, as pre-agreed.
•   Or replace when the member visits the Cash & Carry.

Theses terms do not affect your statutory rights.